Where can I buy Ty Store items? Ty Store items can be purchased on www.ty.com by clicking on the Ty Store icon. How many can I buy? Unlimited orders may be placed with up to four of each item per order. What is the cost? Item prices are clearly displayed below each item in Ty Store. In addition, you will be charged for shipping and handling. Shipping and handling charges can be viewed here. For orders shipped to Illinois (U.S.) there is 6.75% sales tax charged. All prices are quoted in U.S. Dollars. Orders from countries other than the U.S. will be charged applicable duties and taxes. Will I be charged tax? For orders shipped to Illinois (U.S.) there is 6.75% sales tax charged. Orders from countries other than the U.S. will be charged applicable duties and taxes. How can I pay? Currently, we accept Visa, MasterCard, American Express and Discover. Cash, personal checks, cashiers/certified check, money orders or any other form of payment will not be accepted. When will I be billed? Your credit card will be billed at the time your order ships. When will my order ship? Your order will ship within 2-4 weeks. How long will the offers last? Ty Store items are valid only while supplies last. When there are no more supplies, we will immediately withdraw the offer. Can I order items previously sold on Ty Store? Items on Ty Store are available while supplies last. If the item is no longer featured in Ty Store, please understand it is no longer available for purchase. Is there a phone number to reach Ty Store Customer Service? Ty Store is an Internet based program. All correspondence is conducted on-line only. What is the e-mail address for Ty Store Customer Service? customerservice@ty.com Can I order Ty Store items through the mail? At this time, purchases through Ty Store are available on-line only. How will my order be delivered?
Orders shipping to an APO/FPO address will be delivered via the postal service, orders shipped within the continental United States will be delivered via the US Postal Service or FedEx depending upon the shipment method selected when the order is entered on-line. Orders shipped to Canada will be delivered via the postal service while all other international orders will be delivered via FedEx.
Can I order the BBOC items through Ty Store? For further details on the Beanie Babies Official Club, please visit www.ty.com and click on the BBOC icon. How do I get the Free Beanie Baby? For further details on the Free Beanie Baby, please visit www.ty.com and click on the Free Beanie Baby/MasterCard icon. Where should I direct inquiries concerning charges to my credit card?
Orders can be shipped to APO/FPO military addresses. Non-military orders shipping outside of
the United States must be addressed to a physical street address. Orders shipping within the
United States can be shipped to PO Boxes.